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  • Taneja, Nawal K. (författare)

The Passenger Has Gone Digital and Mobile [Elektronisk resurs]Accessing and Connecting Through Information and Technology.

  • E-bokEngelska2011

Förlag, utgivningsår, omfång ...

  • Publicerad:Farnham :Publicerad:Ashgate Publishing Ltd,Publicerad:2011
  • 1 online resource (269 p.)

Nummerbeteckningar

  • LIBRIS-ID:13255391
  • ISBN:978140943503764.95 (NL)
  • Ogiltigt nummer / annan version:9781409435020 (print)

Kompletterande språkuppgifter

  • Språk:engelska

Klassifikation

Anmärkningar

  • Description based upon print version of record.
  • Cover; Contents; Preface; Foreword by Akbar Al Baker, Chief Executive Officer, Qater Airways; Foreword by Eric R. Conrad, IBM Travel & Transportation Global Industry Leader, Global Business; Foreword by Constantino de Oliveira Jr., Chief Executive Officer, GOL Linhas Aéreas Intelgentes; Foreword by Tewolde GebreMariam, Chief Executive Officer, Ethiopian Airlines; Foreword by Henry H. Harteveldt, Vice President, Principal Analyst, Airline and Travel Research, For; Foreword by Peter Hartman, Chief Executive Officer, KLM Royal Dutch Airlines
  • Foreword by Dr. Christoph Klingenberg, Senior Vice President, Information Management and ChiefForeword by Tan Sri Dr. Munir Majid, Chairman, Malaysia Airlines; Foreword by David Neeleman, Chairman, Azul Brazilian Airlines; Foreword by Azran Osman-Rani, Chief Executive Officer, AirAsia X; 3 Current Information- and Technology-Enabled Initiatives; 4 Potential Information- and Technology-Driven Initiatives; 5 Hurdles in Implementing New Enabling Technologies; 6 Opportunities for Overcoming Hurdles; 7 Preparing for Competitive Renewal Opportunities
  • AppendixBSI: Teradata Webisode: The Case of the Mis-Connecting PassengersIndex; About the Author;
  • Nawal K. Taneja explores and explains the game-changing opportunities presented to the industry by new-generation information and technology. He shows how information and technology can now drive, not just enable, an airline's strategy to become truly customer-centric at a personalized level, while at the same time enabling the operator to reduce costs, enhance revenues, reduce risks and become much more flexible and agile by better managing complexity.

Ämnesord och genrebeteckningar

Sammanhörande titlar

  • Annan version:Print:Taneja, Nawal K.The Passenger Has Gone Digital and Mobile : Accessing and Connecting Through Information and Technology20119781409435020
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