Visualization of Defect Inflow and Resolution Cycles [Elektronisk resurs] Before, During and After Transfer
-
Jabangwe, Ronald (författare)
-
20th Asia-Pacific Software Engineering Conference (APSEC), Bangkok
-
Petersen, Kai (författare)
-
Šmite, Darja (författare)
-
- Blekinge Tekniska Högskola Sektionen för datavetenskap och kommunikation (utgivare)
-
-
Alternativt namn: COM
-
Alternativt namn: Sektionen för datavetenskap och kommunikation, Blekinge Tekniska Högskola.
-
Alternativt namn: Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation
-
Alternativt namn: Engelska Blekinge Institute of Technology School of computing
-
Alternativt namn: School of Computing, Blekinge Institute of Technology
- IEEE Computer Society Press 2013
- Engelska.
-
Serie: Asia-Pacific Software Engineering Conference 1530-1362
-
Ingår i: 2013 20TH ASIA-PACIFIC SOFTWARE ENGINEERING CONFERENCE (APSEC 2013), VOL 1. ; 289-298
-
Läs hela texten
-
Läs hela texten
Sammanfattning
Ämnesord
Stäng
- The link between maintenance and product quality, as well as the high cost of software maintenance, highlights the importance of efficient maintenance processes. Sustaining maintenance work efficiency in a global software development setting that involves a transfer is a challenging endeavor. Studies report on the negative effect of transfers on efficiency. However, empirical evidence on the magnitude of the change in efficiency is scarce. In this study we used a lean indicator to visualize variances in defect resolution cycles for two large products during evolution, before, during and after a transfer. Focus group meetings were also held for each product. Study results show that during and immediately after the transfer the defect inflow is higher, bottlenecks are more visible, and defect resolution cycles are longer, as compared to before the transfer. Furthermore we highlight the factors that influenced the change in defect resolution cycles before, during, and after the transfer.
Ämnesord
- Natural Sciences (hsv)
- Computer and Information Sciences (hsv)
- Software Engineering (hsv)
- Naturvetenskap (hsv)
- Data- och informationsvetenskap (hsv)
- Programvaruteknik (hsv)
Indexterm och SAB-rubrik
- Global Software Development
- Software Transfer
- Maintenance flow
- Efficiency
- Lean
Inställningar
Hjälp
Uppgift om bibliotek saknas i LIBRIS
Kontakta ditt bibliotek, eller sök utanför LIBRIS. Se högermenyn.