Theorizing crisis communication [Elektronisk resurs] / Timothy L. Sellnow and Matthew W. Seeger.
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Sellnow, Timothy L. (Timothy Lester), 1960- (författare)
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Seeger, Matthew W. (Matthew Wayne), 1957- (författare)
- ISBN 9781118485934
- Publicerad: Chichester : Wiley, 2013
- Engelska 282 p.
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Serie: Foundations of communication theory
Innehållsförteckning
Sammanfattning
Ämnesord
Stäng
- Cover; Title page; Copyright page; Contents; Notes on Authors; 1: Introduction to Crisis Communication Theory; Defining Crisis; Defining Communication; Theory; Critiquing Theory; Plan for This Book; Conclusion; References; 2: Theories of Communication and Crisis Development; Assumptions of Stage Models; Three-Stage Model; Applications of the Three-Stage Model; Strengths and Weaknesses of the Three-Stage Model; Fink's Four-Stage Cycle; Applications of Fink's Four-Stage Cycle; Strengths and Weaknesses of Fink's Four-Stage Cycle; Turner's Six-Stage Sequence of Failure in Foresight.
- Applications of Turner's Six-Stage Sequence of Failure in ForesightStrengths and Weaknesses of Turner's Six-Stage Sequence of Failure in Foresight; Crisis and Emergency Risk Communication; Applications of CERC; Strengths and Weaknesses of CERC; Conclusion; References; 3: Theories of Communication and Warning; Detection of Risks; Functional Approaches to Communication and Warning; Hear-Confirm-Understand-Decide-Respond Model; Applications of the Hear-Confirm-Understand-Decide-Respond Model; Strengths and Weaknesses of the Hear-Confirm-Understand-Decide-Respond Model.
- Protective Action Decision ModelApplications of the PADM; Strengths and Weaknesses of the PADM; Integrated Model of Food Recall; Applications of the Integrated Model of Food Recall; Strengths and Weaknesses of the Integrated Model of Food Recall; Emerging Warning Systems; Conclusion; References; 4: Theories of Communication and Crisis Outcomes; Organizational Learning; Experience; Meaningful Change; Healing; Applications of Organizational Learning; Strengths and Weaknesses of Organizational Learning; Sensemaking; Cosmology Episode; Enactment; Selection; Retention; Applications of Sensemaking.
- Strengths and Weaknesses of SensemakingOrganizational Legitimacy; Legitimacy Gaps; Actional Legitimacy; Applications of Organizational Legitimacy; Strengths and Weaknesses of Organizational Legitimacy; Situational Crisis Communication Theory; Response Strategies; Evaluating Reputational Threat; Selecting a Crisis Response Strategy; Applications of SCCT; Strengths and Weaknesses of SCCT; Discourse of Renewal; Learning; Ethical Communication; Prospective versus Retrospective Vision; Effective Organizational Rhetoric; Applications of a Discourse of Renewal.
- Strengths and Weaknesses of a Discourse of RenewalConclusion; References; 5: Theories of Communication and Emergency Response; Assumptions of Communication and Emergency Response; Chaos Theory and Emergent Self-Organization; Applications of Chaos Theory; Strengths and Weakness of Chaos Theory; Theories of Communication and Crisis Coordination; Applications of Coordination Theory; Strengths and Weaknesses of Coordination Theory; Communication and Community Resilience; Applications of Community Resilience; Strengths and Weaknesses of Community Resilience; Four-Channel Model of Communication.
- Applications of the Four-Channel Model.
- Theorizing Crisis Communication presents a comprehensive review and critique of the broad range of theoretical frameworks designed to explain the role of communication in the development, management, and consequences of natural and man-made crises. Brings together the variety of theoretical approaches emerging in the study of crisis communication into one volume for the first time.Summarizes theories from such diverse perspectives as rhetoric, risk management, ethics, mass communication, social media, emergency response, crisis outcomes, and warning systems, while
Ämnesord
- Innehållsanalys (sao)
- Krishantering (sao)
- Katastrofberedskap (sao)
- Kommunikation -- forskning (sao)
- Communication - Research.
- Communication.
- Content analysis (Communication).
- Crisis communication.
- Crisis management.
- Emergency management.
- Public relations.
- Content analysis (Communication) (LCSH)
- Emergency management (LCSH)
- Crisis management (LCSH)
Genre
- Electronic books. (LCSH)
Klassifikation
- P94.7 .S384 2013 (LCC)
- 302.2 (DDC)
- Bra (kssb/8 (machine generated))
Inställningar
Hjälp
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