Building and Exploiting a Business Process Model for Lobbying [Elektronisk resurs] Experience Report
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Perjons, Erik 1959- (författare)
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Bider, Ilia (författare)
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Andersson, Birger 1961- (författare)
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- Stockholms universitet Samhällsvetenskapliga fakulteten (utgivare)
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Alternativt namn: University of Stockholm. Faculty of Social Sciences
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Informationssystem (medarbetare)
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Informationssystem (medarbetare)
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Informationssystem (medarbetare)
- The International Information Management Association 2007
- Engelska.
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Ingår i: Communications of the IIMA. - 1543-5970. ; 7:3, 1-14
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Sammanfattning
Ämnesord
Stäng
- The paper describes a project in the domain of business process modeling that concerns loosely-structured business processes, i.e. processes for which it is difficult to establish an order of activities. The process in focus is the lobbying process, i.e. a process aimed at influencing decisions of others, e.g. politicians. The project was carried out at a non-profit interest organization, and the paper describes the project’s motivation, structure, methodology, results, and how the results were exploited, including a short description of an IT system built to support the lobbying process. As the commonly spread workflow technique is not particularly suitable for loosely-structured business processes, the project exploited an original state-flow technique for developing a model of the lobbying process. The state-flow technique is based on the state-oriented view on business processes that has been used as a foundation for building the support system. The paper reports a number of problems encountered during the introduction of the system into operational practice. These problems led to the needs of reducing the level of details initially introduced into the system; they will be reintroduced at the later stage when the users become more accustomed to work in the process-oriented manner. In the conclusion, the paper discusses success factors important for modeling projects, and pros and cons of the modeling method used, as well as a broader research context of which the work presented in the paper is a part.
Ämnesord
- Natural Sciences (hsv)
- Computer and Information Science (hsv)
- Information Science (hsv)
- Naturvetenskap (hsv)
- Data- och informationsvetenskap (hsv)
- Systemvetenskap (hsv)
- Natural Sciences (hsv)
- Computer and Information Science (hsv)
- Information Science (hsv)
- Naturvetenskap (hsv)
- Data- och informationsvetenskap (hsv)
- Systemvetenskap (hsv)
- SOCIAL SCIENCES (svep)
- Statistics, computer and systems science (svep)
- Informatics, computer and systems science (svep)
- Computer and systems science (svep)
- SAMHÄLLSVETENSKAP (svep)
- Statistik, data- och systemvetenskap (svep)
- Informatik, data- och systemvetenskap (svep)
- Data- och systemvetenskap (svep)
- SOCIAL SCIENCES (svep)
- Statistics, computer and systems science (svep)
- Informatics, computer and systems science (svep)
- Informatics and systems science (svep)
- SAMHÄLLSVETENSKAP (svep)
- Statistik, data- och systemvetenskap (svep)
- Informatik, data- och systemvetenskap (svep)
- Informatik och systemvetenskap (svep)
- Computer and Systems Sciences (su)
- data- och systemvetenskap (su)
- informationssystem (su)
- Information Systems (su)
- Informatics and System Science (su)
- informatik med systemvetenskap (su)
Indexterm och SAB-rubrik
- business process modelling
- state-flow
- lobbying
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